Conflict Labs - Nobody's in Charge
Bloom & Co. Event Management · 34 employees · founded 2014
There was no dramatic incident. Just decisions that did not get made and problems that migrated from desk to desk without resolution. When founder Sarah Bloom took extended medical leave in September 2022, Bloom & Co. discovered under pressure how fragile its leadership architecture actually was — a discovery that cost it a $280,000 contract.
What's inside
The Situation and The Breaking Point — the full narrative
What Happened Next — how it actually resolved
Reflection Questions for group discussion
HR Facilitation Guide with session structure
Recommended Actions
Theoretical framework
The Organizational Resilience Spectrum — the four continuity failure modes, beginning with authority ambiguity and communication suppression, and the delegation documentation that has to exist before the crisis.
9-page PDF. Fictional case. Ready to run in leadership development, HR training or business school seminars.
