Hargrove & Associates Architecture · 38 employees · founded 2001

Eleven of the firm’s twelve senior architects were white men. In 2020 Hargrove published a public diversity commitment and hired Marcus Webb, who had spent seven years elsewhere being, in his own words, “highly visible and strategically invisible at the same time.” The firm hit its diversity metric. Inclusion turned out to be a different thing entirely.

What's inside

• The Situation and The Breaking Point — the full narrative

• What Happened Next — how it actually resolved

• Reflection Questions for group discussion

• HR Facilitation Guide with session structure

• Recommended Actions

Theoretical framework

The Inclusion-Representation Spectrum — the difference between what you can count and what people actually experience, and the five levels of inclusion beginning with safety.

9-page PDF. Inspired by real events. Ready to run in DEI training, leadership development or HR sessions.