Meridian Logistics Solutions · 62 employees · founded 2009

Operations built Meridian’s reputation for doing the impossible. Finance and Administration arrived three years ago with a doctrine of process discipline that Operations received “with the enthusiasm of a root canal.” By 2024 the tension had become one of those organizational facts everyone acknowledged and nobody addressed — until a budget meeting turned it into a cultural fault line.

What's inside

• The Situation and The Breaking Point — the full narrative

• What Happened Next — how it actually resolved

• Reflection Questions for group discussion

• HR Facilitation Guide with session structure

• Recommended Actions

Theoretical framework

The Cross-Functional Conflict Diagnostic — the levels at which two functions actually collide, starting with resource and authority conflict, and why misdiagnosing the level guarantees the wrong intervention.

9-page PDF. Fictional case. Ready to run in leadership development, HR training or business school seminars.